Privacy Policy

Section 1 – What Do We Do With Your Data?

When you purchase something from our store, we collect the personal information you provide, such as your name, shipping address, and email address, as part of the buying and selling process.

When you browse our store, we automatically receive your computer's Internet Protocol (IP) address to help us understand your browser and operating system.

Email Marketing (if applicable): With your explicit consent, we may send you emails about our store, new products, promotions, and updates. You may unsubscribe from these communications at any time.

Section 2 – Consent

How do I give consent?

When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, you consent to our collection and use of that information solely for that specific purpose.

If we request your personal information for a secondary purpose, such as marketing, we will either ask for your explicit consent or provide you with an opportunity to decline.

How can I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at support@maeandluna.com.

Section 3 – Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 – Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

Your data is stored through Shopify's data storage systems, databases, and applications on secure servers protected by industry-standard security measures.

Payment

If you choose a direct payment gateway to complete your purchase, your payment information is processed securely in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Transaction data is retained only as long as necessary to complete your purchase and comply with applicable legal, tax, accounting, or regulatory requirements.

Section 5 – Third-Party Services

In general, third-party providers used by Mae & Luna will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

Certain providers, such as payment processors, shipping carriers, and analytics services, have their own privacy policies. We encourage you to review those policies to understand how your personal information is handled.

Some providers may operate in jurisdictions different from your own. As a result, your information may become subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party website, this Privacy Policy no longer applies.

Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such websites and encourage you to review their privacy policies.

Google Analytics

We may use Google Analytics and similar analytics tools to better understand website traffic, visitor behavior, and website performance in order to improve our products and services.

Section 6 – Security

We take reasonable technical, administrative, and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

While no method of transmission over the Internet or electronic storage is completely secure, we follow generally accepted industry standards to safeguard your information.

Section 7 – Cookies

We use cookies and similar technologies to operate, maintain, and improve our website, remember your preferences, and analyze website usage.

You may manage cookie preferences through your browser settings or any cookie management tools available on our website. Please note that disabling cookies may affect certain website features and functionality.

Section 8 – Your Privacy Rights

Mae & Luna is a U.S.-based online store.

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• The right to know what personal information we collect and how it is used.

• The right to access the personal information we hold about you.

• The right to request correction of inaccurate or incomplete information.

• The right to request deletion of your personal information, subject to legal exceptions.

• The right to object to or restrict certain processing activities where permitted by law.

• The right to withdraw consent where processing is based on consent.

• The right to opt out of certain data-sharing activities where applicable.

• The right not to receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us at support@maeandluna.com. We will respond within the timeframe required by applicable law.

Section 9 – Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will become effective immediately upon posting on this page unless otherwise required by law.

If Mae & Luna undergoes a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of that transaction, subject to applicable privacy laws.

Contact

For questions regarding this Privacy Policy or your personal information, please contact:

Email: support@maeandluna.com